Terms of sale.

1. Seller and scope

The seller is NOYOCO Distribution, a French single-shareholder simplified joint-stock company with share capital of €1,000, registered as 823 652 920 R.C.S. Paris, with its registered office at 13 rue Commines, 75003 Paris, France. Contact: shop@noyoco.com. UP SOURCING offers existing fabric stocks from the NOYOCO studio.

These terms apply exclusively to purchases made for the buyer’s professional activity. The catalogue is open to everyone. An UP SOURCING account is required to place an order, with no application or prior approval. Opening an account is neither a sale nor a guarantee of availability. Contact our team before any purchase for private purposes; these terms are not intended for consumers.

2. Fabrics and quantities

Fabrics are sold by the linear metre, subject to quantities actually available for sale. Each record identifies documented characteristics and missing information. Images may vary between screens; suggested uses do not replace assessing the actual fabric for the buyer’s project. Internal tests state their date and scope; they do not certify a finished garment or prove that the current lot has been tested.

The order specifies the reference, colour, quantity and agreed price. A fabric or colour will not be substituted without the buyer’s agreement. Any length tolerance or lot-specific feature must be stated before confirmation; these terms add no general tolerance.

3. Prices and minimum charge

Prices are in euros, excluding taxes, per linear metre. The applicable price is shown in the order summary accepted by the buyer. Any discount is shown in that summary.

The minimum fabric charge is €300 excluding taxes and shipping. If selected fabrics cost less, a separate, clearly displayed adjustment brings the fabric charge to €300 excluding taxes. This adjustment adds no metres. Any samples are identified and handled separately.

Shipping and applicable taxes are itemised before confirmation and payment. No additional amount is charged without the customer’s agreement. An order cannot be confirmed when its final price or delivery cannot be established.

4. Orders and payment

The buyer checks their professional identity, billing and delivery details, fabrics and total, then accepts the applicable terms. Prices and availability are checked before confirmation.

Payment is due in full at ordering, before cutting and dispatch. Payment is made online, in euros, using the methods actually offered on the secure payment page. Card details are processed by the payment provider.

A card authorization may precede capture. An authorization alone does not confirm an order. UP SOURCING confirms after verifying payment, the order and allocated fabric quantities. If a step fails or remains uncertain, the customer is informed of its status; a new capture must not be initiated without reconciling the existing payment.

No early-payment discount applies. If a professional debt nevertheless remains unpaid when due, late-payment interest accrues from the following day, without a reminder, at the ECB refinancing rate in force on 1 January or 1 July of the relevant half-year plus ten percentage points, subject to the statutory minimum. A €40 fixed recovery indemnity also applies, subject to mandatory applicable provisions.

5. Delivery, ownership and risk

Fabrics are prepared in Bucharest. Available destinations, delivery method, cost and estimated time are presented before payment for the specific order. Unavailable services or unverified delivery times are not offered. These terms do not guarantee a Friday truck departure or a general two- or three-day delivery time.

Preparation begins after order and payment confirmation. The customer is informed of dispatch and receives available tracking information. A significant change to the proposed delivery requires their agreement; if no feasible alternative is agreed, the affected order is cancelled and refunded.

Ownership passes on full payment. UP SOURCING bears transport risk until delivery at the agreed address. Collection expressly arranged by the buyer requires specific written terms before payment.

6. Cancellation and returns

Send cancellation or amendment requests promptly to shop@noyoco.com. Before cutting or dispatch, our team checks whether a request can be accepted; agreement must not be assumed. If full cancellation is accepted before these operations, amounts paid for that order are refunded.

Fabrics cut to order cannot be returned for convenience or a change of project. Other convenience returns between professionals require our team’s prior written agreement. This rule does not limit mandatory legal remedies, including those for defects or non-conformity.

Check parcels and fabrics on receipt and promptly report any problem with the order reference and supporting information. Keep the packaging and affected fabric, and avoid cutting or using it while the issue is being handled. Record appropriate reservations with the carrier for visible damage. These steps do not remove the customer’s mandatory rights.

Arrange any physical return with our team before sending it. If a defect or error attributable to UP SOURCING is confirmed, UP SOURCING pays the agreed return cost. An appropriate remedy—available replacement, price reduction or refund—is agreed with the customer, respecting their applicable rights.

An accepted refund is initiated to the original payment method within fourteen calendar days of agreeing to the refund and, when a return is required, after receiving the returned fabric. The time for the credit to appear then depends on the payment provider and the customer’s bank.

7. Guarantees, data and disputes

Applicable legal guarantees and remedies remain available; these terms contain no general exclusion of liability or guarantees. Contact shop@noyoco.com about any difficulty and to seek an amicable solution.

Data required for accounts, orders, payment and delivery are processed under the website’s privacy policy. UP SOURCING accounts and baskets are separate from the NOYOCO clothing website.

Subject to mandatory applicable rules, sales are governed by French law. If an amicable solution cannot be reached, jurisdiction is determined by the applicable rules; these terms impose no exclusive Paris jurisdiction.